1300-000-FIRE

It is not often one gets the opportunity to comment on and or get exceptional satisfactory service however, my dealings with your organisation allows me the opportunity to do so. Your team are exceptionally well organised along with an excellent problem solving approach to all situations. They displayed a professional and enthusiastic approach to their given task.
In short, I would not have any hesitation in recommending your company, once again, many thanks for the magnificent efficient service.
As a senior property manager dealing with over 700 properties, my biggest challenge has been dealing with ESM compliance. Over a three year period we have dealt with several businesses offering varying services, none of which proved successful. There were issues with incorrect reports, following up of maintenance, providing adequate paper work and providing incomplete services that required us to arrange separate works with separate contractors.
Since late last year, we have stopped using all contractors except for Frontline Fire Protection. They provide an all inclusive in-house service that has more than halved the amount of work required by our office and at a more than competitive rate. The pricing structure is fair and straightforward and all extra works are quoted without delay ensuring compliance is achieved in a timely manner. The quality of work is exceptional and the feedback they provide is well and truly above par. They often make us aware of issues outside the realms of what is required and their experience allows them to also provide simple solutions.
Overall, in terms of what our requirements and expectations are, they check all the boxes. I would strongly recommend Frontline Fire to anyone dealing with ESM compliance.